FAQ for fast decisions
The most common questions about packages, payments, hardware and launch readiness.
Packages and pricing
Which software packages are available?
PayBiene offers Core, Gastro and Restaurant packages. Prices are listed per location in EUR net.
Is onboarding charged once?
Yes. The launch onboarding fee is one-time and covers setup, first configuration and go-live support.
Is TSE included in the package?
Yes. TSE integration is included in Core, Gastro and Restaurant. Software costs 59, 99 or 149 EUR net per month per location. Hardware and card fees are separate.
Payments and PSP
Who handles PSP integration?
PayBiene handles technical PSP integration and guides your team through payment go-live.
What data do you need for a quote?
At minimum we need your sector, number of locations, monthly transaction volume and contact language.
Hardware and operations
Is hardware mandatory?
No. Hardware is optional. You can use compatible existing devices or start with our kits.
How fast can we go live?
We plan the start date with your business around setup and team onboarding.
Did not find your answer?
Our team supports setup, payments and daily operational details.